RETURN/REFUND POLICY
You can return any product purchased from this page for full refund of the purchase price for life. To return the product, you first must obtain a Return Merchandise Authorization number (RMA) from customer service by calling (209- 809-9280). Clearly include the RMA number on the outside of the package. All returns must be received with 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is returned without a RMA number may not be eligible for a refund. Once the product is received and checked by our warehouse, we will issue you the appropriate refund (or cancellation). Please allow up to 15 business days after we receive your return for the return to be processed.
Once you have obtained your RMA please send the product back to:
Uncle Johns Brand
Attn: Returns
1821 N. Hunter st.
Stockton, CA 95204
Additionally, please note the following:
- All refunds will be processed to the original card used for purchase.
- Please allow 2 to 5 Business Days for the refund to reflect on your card.
